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Peace of Mind Organizing

Make space. Find peace. Feel joy.

Policies

I’ve developed a few policies that help me run my business smoothly. Here they are:

Time

  • The clock starts ticking as soon as we arrive at your home and stops when we walk out the door.
  • We will start wrapping up the work during a session about 15 minutes prior to the ending time, to allow time for us to load our cars and accept payment.

Money

  • Payment is due at the end of each session.
  • Payment may be made by check (payable to Peace of Mind Organizing), money order, cash or credit card. There will be a $35 charge for any checks returned for insufficient funds, as well as collection of any bank charges.
  • You are responsible for paying for agreed-upon supplies necessary for the completion of the project. A small supplies fee will be charged as well.
  • Travel of up to 45 minutes each way is included at no additional charge. If you live farther than 45 minutes from my St. Louis city home (or the home of the organizer with whom you’re working one on one), you’ll be charged for any travel time beyond that 45 minutes each way.
  • Clients in St. Louis Metro East Illinois are charged a $25 fuel surcharge per session.

Working together

  • We may not confirm your appointment. Please don’t rely on a confirmation as a reminder.
  • When you make an appointment Peace of Mind Organizing®, we set aside time on our calendars for you. If you must cancel or reschedule a scheduled appointment, please do so within 48 hours from the time of the appointment to avoid a fee. If you cancel an appointment with less notice, you will be charged for the session, unless it is because of COVID (see below).
  • During the portions of the organizing session that involve decluttering, your presence is crucial, since you are the only one who can make decisions about your belongings. Since it is important for you to be able to focus on those decisions, please make arrangements for childcare, handling incoming phone calls and redirecting visitors so that your work with us is not interrupted.
  • No smoking is permitted while working.

COVID

  • All team members have been fully vaccinated against COVID.
  • We will adhere to current CDC guidelines with regard to wearing masks and quarantining. If you would like us to wear masks, just let us know.
  • Any team member who is experiencing COVID symptoms, has had a recent diagnosis or exposure or has a test pending will not be permitted to work; this may necessitate rescheduling and we appreciate your understanding.
  • Clients are encouraged to reschedule if they are experiencing COVID symptoms, have been exposed to COVID or if someone in the household has a COVID diagnosis or exposure. In that instance, no cancellation fee will be charged.

Drop offs

  • We take away donations to the extent they fit in our vehicles and donations will be taken to the donation center of the delivering team member’s choice. Other drop offs are offered a la carte for a fee. In some instances, we may deliver donations during the session.

Confidentiality

  • All client information is kept confidential. As members of the National Association of Productivity and Organizing Professionals, my team members and I adhere to its Code of Ethics., which includes maintaining confidentiality. As a Certified Professional Organizer®, I am bound by the even more stringent BCPO Code of Ethics.

Interested in becoming a professional organizer?

Learn how to get started as a professional organizer with my blog post (be sure and read the comments!). If you’d like to dig a little deeper, sign up for my mailing list and receive my Five Questions to Ask Yourself Before Starting an Organizing Business .

Get past perfectionism

If you struggle with perfectionism, check out the Getting to Good Enough podcast, which I co-host with my life coach and friend Shannon Wilkinson. It’ll help you let go of perfectionism so you can do more of what you love.

Organizing begins in the heart – and mind

Find ease + sweet relief with my monthly Peace of Mind newsletter. You’ll receive sensible tips, inspiring solutions, insider discounts, and when you sign up for the newsletter you’ll get a free copy of The 12 Most Common Organizing Mistakes. (I’ve made most of them – so that you don’t have to!) Learn more about my newsletter for organizing enthusiasts and sign up here.