Why I'm loving Twitter
I posted back in December that I was enjoying Twitter. I’ve been on it now for five and a half months and I’ll admit it, I’m hooked. I don’t spend a ton of time with it, so there are many tweets I miss, but when I do have the chance to tune into my Twitter stream, good things often happen.
Here are five reasons I love Twitter:
- I learn stuff. I follow smart people. And they share great resources. My blog reading has changed since I started Twitter. Rather than reading certain blogs regularly in my limited time for it, I read specific posts recommended by people I follow. And I’m exposed to lots of things I wouldn’t otherwise see.
- It can bring me good customer service. Earlier this week, I tweeted about some excellent customer service I received from Charter Communication’s cable TV repair division. I was just expressing appreciation, since Charter gets such a bad rap (often deservedly). After that tweet, I was followed by a Charter customer care guy which resulted in a conversation that led me to my receiving a second-generation Moxi DVR two days later, something I’d been led to believe wasn’t available in St. Louis. I’m delighted because I love Moxi and hated the other DVR that had replaced my old Moxi when it died.
- I get to know people I don’t know. The smart people I follow often combine personality and info in clever posts that allow me to get to know them better. That’s very cool. I may or may not ever meet them personally, but I feel a little enriched by getting to know what feels like their true selves. When someone posts about a favorite song, or a less-than-favorite food, I’m gleaning a little info. I especially love learning what makes people laugh.
- It can drive traffic to my blog. When I post something on my blog that I think might be of special interest, I’ll post a link to it on Twitter. That invariably leads to hits on my blog. I try not to abuse this.
- It makes me laugh. Case in point: this link, posted by Unclutterer’s Erin Doland this morning. ‘Nuff said.
If you’re not on Twitter, or you’re on it but ignoring it, I encourage to give it a try and give it some time. Follow some cool people. Feel free to follow me, if you’d like. I give it a hearty thumbs up!
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