
I try hard not to let my email inbox for my business get out of control. I use a different email when I shop so it’s not flooded with too much non-business related email. In the past, I’ve embraced inbox zero and I’m considering a regular inbox zero habit as one of my 2020 goals.)
Yesterday I had an unexpected day at my desk because of a winter storm and I spent some time getting my inbox under control. It was fairly painless. I started the morning with 267 messages in my inbox, 18 of them unread. (I use my Mac’s email client—the one with the icon of a postage stamp—on my desktop.) I decided that I wanted to get my inbox down to 20 messages and I wanted to do it swiftly. Here’s what I did.
To recap, in 20 minutes of focused effort yesterday morning, I reduced my inbox from 267 messages to 20 messages.
Throughout the day, I tried to stay on top of my inbox. This morning, I forgot to notice how many were there when I got up but I did spend a little time with my inbox and got it down to five messages. I was going to call that done. I started to write, “I’m reluctant to move these messages because they remind me of some actions I need to do.” But then I realized that’s why I have a task management system. So I forwarded a couple of emails to Evernote, added a couple of items to my Trello task-management board, archived one message and now I have an empty inbox!
I know from past experience that once I’m at zero it becomes much easier to keep it at zero. I’m going to try to maintain inbox zero this week (a very busy client week) and see if it might be an achievable goal for 2020. This feels great!

It’s not unusual for a new client to ask me what she should do before I arrive at her home for the first time. (And, yes, most—but not all—of my clients are women.) Most assume they need to clean up the house.
I almost always suggest that the client not clean up her home before our appointment. Piles and messy spots can be revealing. They reveal where the client and/or her family naturally tends to rest stuff. They typically reveal the stuff that’s actually in use. And they certainly reveal an absence of a working system for handling the mail.
There’s no need to be ashamed of piles and messy spots. It’s why you’re looking for help, after all. (And believe me, I’ve had professional organizers help me in my home, so I understand the discomfort of not cleaning up.)
There is something you can do prior to your organizing appointment that is really helpful: Spend a little type visualizing what you would like your space—and your life—to be once you achieve your organizing goals. Try to put that vision into words that you can share with your organizer. Knowing what success looks like is a huge part of achieving it. And being able to communicate that vision of success will really help your organizer.
So I suggest you put aside the notion that you have to clean up. Take that energy and put it into thinking and perhaps writing down what you desired when you decided to call in an organizer. And, please, be kind to yourself. Self-recrimination over a messy space doesn’t do you or anyone else any good.

I don’t celebrate Christmas, so December is a very easy month for me. I give few gifts so I don’t have to worry about shopping. And I don’t decorate at all.
But I do enjoy sending holiday cards. I actually always send out New Year’s cards because I like that they’re secular and they take away a little of the time pressure. I send two sets: One for Peace of Mind Organizing clients and colleagues and one for personal friends. (The personal set always sports a picture of our beautiful standard poodle, Bix, on the front.) Over the years I’ve been simplifying and making the process of sending out cards easier and easier.
How do I keep it simple? My secret weapon is Minted.com. I’ve been ordering from them for years and don’t even consider taking my business elsewhere.
As I detailed last year, here’s why I love Minted:
This year, I picked out my design, then edited last year’s address list. I removed a few people and added some more. Then I ordered stamps from the postal service’s website. The whole thing took an hour or so, partly because I didn’t let myself agonize over the decision. There are many beautiful designed from which to choose, but I went with the first one that caught my fancy.
For our personal cards, we opted for a postcard. Minted allows you to upload the photo so you can see how it looks with various designs. Genius! It was an easy choice this year and my husband Barry was enthusiastic about it. I chose to leave the back of the postcard blank, so I’m jotting a brief message and hand addressing the cards. We saved money because postcards are less expensive to print and the postage is less. (That’s a picture of this year’s postcard at the top of this post.)
My business holiday cards come pre-addressed, but I do write a personal message on each. (I opted for the flat cards that go in envelopes.) I ordered 125 business cards and 65 personal postcards. I’ve been writing a dozen cards and six postcards each evening. That’s easy and pleasant and will be done in four days.
I love sending out holiday cards, but if you don’t I encourage you to take that particular task off your list. As a card enthusiast, I always enjoy receiving cards but I don’t notice if someone doesn’t send me one. I’d be willing to bet that no one will hold it against you if you choose not to send cards! (And as an aside, you have my permission to let go of the cards you receive either right when they come in or after the holidays are over.)
But if you do enjoy sending holiday cards, you might look into ways that you can make it easier, like ordering online and having the addresses printed on your cards. Minted makes that easy. (By the way, that’s an affiliate link; if you use it I get a small commission that doesn’t affect your price.)
Holiday cards don’t have to be a burden!
On November 29, I finished writing a novel. Every five years since 2004, I’ve participated in National Novel Writing Month and each of those years I’ve succeeded in writing a 50,000-word novel in 30 days or fewer. It felt great to finish. I was very busy with client work this November, so writing my novel required me to get up an hour early to squeeze in my words and I was ready to sleep in!
This morning I thought I’d blog about the lessons learned and I looked to see what I’d written in the past. When I read my lessons learned post from five years ago I was struck by the fact that it contained the exact lessons I’d been reflecting on this year. So I’m just updating it a bit but otherwise running it as is. (Let it be easy, right?)
Here are some of these tried-and-trued lessons:
I don’t feel the need to prove to myself every year that I can do this, because, frankly, writing a novel in a month isn’t exactly my idea of a good time. But every five years I seem to get the itch. And no matter what challenge I set for myself, I’d be smart to remind myself to these lessons I learn every five years from writing a novel!
Because I’m grateful for you, I’m offering a flash sale this Thanksgiving weekend on my Organizing Guides.
Use the promo code TURKEY to get a free guide when you buy one at the regular price of $9. (To buy more than one pair of guides with the discount, make each pair a separate transaction.)
The promo code works for both my Organizing Guides (eight to choose from) and my Insider’s Guides for New Organizers (there are five of them). And you can mix and match them. It expires at 12:01 am central time on December 2.

Every year around Thanksgiving, like so many other Americans, I reflect on the many things I have to be grateful for.
I’ve had a sporadic gratitude-journal or gratitude-email practice over the years and I know how beneficial it can be to take some time every day to reflect and feel grateful. Over the past year or so I’ve taken up hand-lettering so I decided this week to try to start a gratitude journal that I could use as a practice for my hand lettering. It doesn’t have to be perfect, by any means, but it will allow me to practice my skills and, of course, give me the benefit of expressing gratitude. I’m hopeful that my daily gratitude practice will stick because I know how beneficial it can be for me. I need to strategize about making it easy—perhaps I’ll link it to my bedtime routine.
In years past, I’ve posted some of Thanksgiving gratitude posts and I thought I’d do another this year. I’ve handwritten these items in my gratitude journal as well.
This year I’m grateful for:
That’s it for this year. If you’re celebrating Thanksgiving, I wish you a warm and wonderful holiday full of gratitude and good eats.

Marie Kondo is back in the news, having launched a store on her website that sells her favorite things. I don’t want to go into the seeming incongruity of that. But it seems like a good time to re-run my 2015 review of the book that launched her success. You might also be interested in this post, where I describe trying out her system and this review of her Netflix show, which I did enjoy.
Have you read The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing by Marie Kondo? She’s the Japanese “tidying consultant” whose book has sold over 2 million copies worldwide.
I initially resisted reading it because I was irked by all the attention it had garnered. (It has received loads of media attention, as well as bestseller status.) But a couple of people mentioned that the advice in the book echoed much of what I write about, so I thought I’d better check it out. I was also intrigued by how it seemed to really prompt people to take action.
I bristled as I read the first couple of chapters, because the author spoke in absolutes with a “my way or the highway” attitude. She basically said that if you follow her method you will succeed and never backslide. And if you deviate from her method you’re pretty much doomed to failure.
My clients know that I don’t speak in such absolutes and that I’m all for custom, not cookie-cutter, solutions.
But I kept reading. And as I read, I found myself nodding along at many of her ideas. I’m not necessarily thrilled with the directive way they’re expressed (which could be attributed to culture differences or simply the translation), but I saw truth in much of what she wrote. For example:
She and I deviate on a few points as well. For example, I don’t agree with these points:
I also felt like some of her advice, while viable for her clients living in small spaces in Japan, might not be realistic for many of my clients’ larger homes. For example, she advocates storing all like items in one area, not spreading them throughout the house. In a 5,000 square foot home, it doesn’t make much sense to me to have all your pens, for example, in one desk.
All that aside, there’s one thing I can say for this book: It does spark action. I read it on an airplane and was itching to get home to do some decluttering as soon as I finished it. I’m looking forward to trying out some of her methods, and even exploring her uber-simple paper organizing method (papers to be acted on and papers to be saved; the latter is divided into two subcategories, infrequently used papers and more frequently used papers). She made me want to discard all the old seminar notes that are cluttering up my bookshelf—because it’s true; I never look at them.
And I can’t wait to try out her signature question, “Does this item spark joy?” during the decluttering process in my own home. I’m back from my trip and today I’m going to give Marie Kondo’s advice (which she has named “the KonMarie Method”) a shot. My home is in need of some decluttering attention, so it’s the perfect chance to give it a try.
I’ll blog about the results on Thursday!